The customer is a major pharmaceutical company with a long history of developing and producing life-saving medications and treatments. As a true leader in the biopharmaceutical industry, it is known for its research-based approach to innovative solutions. Andersen was entrusted with building a patient engagement solution for this company.
The customer approached us with a request to develop a digital patient engagement solution providing tailored information to patients and promoting positive lifestyle modifications, contributing to better adherence to medical care. Andersen developed a web-based platform with a flexible architecture enabling different versions to be created in different countries. It enables the customization of settings and the creation and management of localized content via a custom web Content Management System (CMS). The platform provides a device-agnostic, personalized, and multi-channel content delivery service augmented with push notifications sent to people living with certain chronic conditions (type 2 diabetes was used for the MVP) and their caregivers during a specific period of time, as required by a treatment plan. The service was precisely designed to engage, inform, and empower end-users and facilitate care-optimizing actions through the timely delivery of pre-configured short messages via user-preferred communication channels. From these short messages, users are redirected to a web portal where they can get valuable insights about the disease and how to live with it, complete quizzes and questionnaires, track their progress and health status, receive rewards for their achievements, etc. Andersen's team paid special attention to the UI of this patient engagement platform to make the user experience enjoyable and provide users with all the necessary information needed to make informed decisions.
Java, Spring Boot, Amazon Aurora
TypeScript, React, Amazon Cognito/OAuth (JWT), RESTful API, styled-components, Semantic UI/Material UI/Own UI kit
Terraform, Packer, Git, Ansible, AWS, Amazon ECS, Amazon ELB, Amazon CloudFront, RDS, Amazon ElastiCache, Single VPS, microservices, Kubernetes
Andersen was requested to build a disease-agnostic patient platform for type 2 diabetes patients and other potential groups of patients, as well as resolve specific challenges faced by the customer:
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