A Digital Platform for Car Rental

Project overview

Andersen’s customer, in this case, was a Nordic company focused on digitizing their local car rental business. Hence, they needed highly-qualified assistance to launch the IT product they had envisioned as a car rental platform consisting of a web admin part and a cross-platform mobile app for iOS and Android-based devices. With it at their disposal, end customers can rent a car at a certain moment, book a car in advance, select and filter cars by several parameters such as class, cost, size, fuel, location, etc.

App functionality

The resulting mobile solution is very easy-to-use. All end clients need to do is install it, register with a phone number or any social media account, and add their ID and driving license info. After that, users can find the closest location and pick up a suitable car. Once the car is chosen, the user receives a password that allows them to open the vehicle via Bluetooth. Payment is conducted post-factum. Below is a more detailed and tech-oriented description of the project deliverables:

• Mobile app (user management, keyless access to cars, etc.)
• Analytics (gathering customers’ feedback)
• Management panel (management of customers, stations, tasks, rental procedures, analytics, employees, etc.)
• Integration of third-party components (i.e., AWS as cloud solutions, the Stripe payment system as a gateway for online payments, CSM devices for remote control, Helpshift for communication with end clients and FAQ, etc.).

Solution

As it is mentioned above, the IT solution delivered consists of a mobile application and its management panel. Both iOS and Android-based devices can use this convenient cross-platform mobile app so that their owners can enjoy the best possible user experience.

Project results

• Andersen's IT experts have created both the technical requirements and the design for this IT project;
• The adaptable architecture of the IT solutions makes it simple to add new API features to suit evolving client demands;
• The resulting IT product has significantly reduced the number of human-caused errors;
• Thus, our team has developed a user-friendly product proving its effectiveness in such a competitive market;
• As a result, one of Europe's largest rental car companies has purchased the app as a white-label solution.