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A Finance Mobile Application for an Insurance Company
About the client
Andersen's customer was an insurance company specializing in health packages for various target audiences.
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Project overview
The project goal was to jointly envision a mobile solution and subsequently engineer it to provide a smooth and simple UX with optimized user journeys for the company's clients.
Application functionality
- Onboarding, KYC
- Overview and comparison of health plans
- Buying/updating a policy
- Integration with health track apps
- Create and track claim
- Overview of appointments
- Rating of doctors
- Feedback for doctors
- View, share, download statistics, reports, prescriptions, invoices
- Referral program
- Account settings
- Push-notifications
- Chat with Insurance company employees
- News feed
- Authorization and authentication
- Management of appointments
- Documenting the appointment’s results
- Overview and downloading of statistics and reports
- Roles management
- Chat with Insurance company employees
- Notifications
- Account settings
- Integration with ERP systems
Solution
Protocol Buffers are used to enhance data exchange and prevent network overload. The usage of Android architecture components and Kotlin coroutines increased the code reliability and the speed of the onboarding of new clients.
Results
- The app's user-friendly design and smooth navigation ensures a positive user experience and leads to increased client engagement and satisfaction;
- Integration with popular health tracking apps and the ability to manage insurance policies and claims via the app make it easier for clients to stay on top of their health and insurance needs;
- The use of advanced technologies such as Protocol Buffers and Android architecture components ensure fast and reliable data exchange;
- New features such as appointment management, doctor ratings, and referral programs helped clients stay informed and connected with their insurance company, leading to increased trust and loyalty.
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